Level 2 Care Business NVQ In Peterborough & Cambridge
Do you have a passion for business and are based in Peterborough & Cambridge or the surrounding areas?
Highfield Level 2 Certificate in Team Leading Principles
Topics include developing productive working relationships with colleagues, managing conflict with colleagues and leading a team, leadership styles and ways of motivating, supporting and encouraging teams, how to identify work-related difficulties and how to find potential solutions.
Highfield Level 2 Certificate in Principles of Business and Administration
Topics include principles of personal responsibilities and working in a business environment, principles of managing information and producing documents, principles of supporting change in a business environment, principles of maintaining stationery stock, principles of contributing to innovation and change, principles of budgets in a business environment and principles of project management.
Level 2 Certificate in Principles of Customer Care
Topics include how you prepare resources to be able to deal with customers, provide levels of customer service that meet customer’s needs and also identify developments where customer service could be improved. You will be encouraged to develop an awareness of how legal and ethical requirements relate to customer service and demonstrate understanding of the management of customer service information.
Fully Funded Level 2 Business Training Course Application
Are you interested in participating in these free fully funded level 2 NVQ business courses? If you are interested in learning more about this opportunity, please fill in the form below.